vc111 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the vc111 platform ("we", "vc111") and every user of this website ("you", "member"). By accessing the website, creating an account, or using any service, you are considered to have automatically accepted these Terms.

Our platform is designed for users in Bangladesh and provides various online gaming services including slots, cricket betting, and live casino. Do not start using the platform without reading these Terms.

1.1 Applicability of Terms

These Terms apply to all sections, products, and services of the vc111 website. This includes slots games, sportsbook, live casino, fishing games, and all other gaming sections.

1.2 Definitions

• "Platform" — The vc111 website, mobile site, and any related services.
• "Member" — Any registered user who holds an active account.
• "Balance" — The amount of funds deposited in a member's account.
• "Bonus Balance" — Funds granted through promotional offers, which have separate wagering requirements.
• "Wagering Requirement" — The amount that must be wagered before bonus funds can be withdrawn.

1.3 Language and Legal Jurisdiction

These Terms are written in Bengali and have been prepared specifically for users in Bangladesh. In the event of any dispute, both parties will attempt to reach a resolution through discussion.

2.1 Registration Process

To create an account at vc111, you must provide accurate and complete information. All information provided at the time of registration must be genuine and verifiable.

• A maximum of one account is permitted per person.
• Creating multiple accounts from the same IP address or device is prohibited.
• Services can only be used after registration is complete.
• Keeping your account login details secure is entirely your responsibility.

2.2 Identity Verification (KYC)

vc111 may request identity verification documents at any time. This may include a national identity card, passport, or driving licence. Withdrawals may be delayed or suspended if the verification process is not completed.

2.3 Account Security

Never share your password or login details with any third party. Notify our support team immediately of any unauthorised access. You are responsible for all activity that occurs on your account.

You must be at least 21 years of age to use the vc111 platform. By registering an account, you confirm that you meet this age requirement.

3.1 Ineligible Persons

The following persons may not create an account or use services at vc111:

• Any person under the age of 21.
• Our employees, directors, or their immediate family members.
• Any person whose account has previously been permanently closed.
• Any person with an active Self-Exclusion in place.

4.1 Deposit Rules

Funds can be deposited at vc111 using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

• Deposits are generally processed instantly.
• Completed deposit transactions cannot be cancelled.
• You must only use a payment method registered in your own name.
• Deposits made through a third party are strictly prohibited.

4.2 Withdrawal Rules

• Withdrawal requests will be returned via the same deposit method.
• Identity verification must be completed before withdrawing.
• Bonus balance cannot be withdrawn before wagering requirements are met.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• Bank transfers may take additional time.

4.3 Transaction Currency

All transactions are conducted in Bangladeshi Taka (৳ / BDT). vc111 does not currently support transactions in foreign currencies.

5.1 Welcome Bonus

For example: if you deposit ৳2,000 you will receive a ৳2,000 bonus. Your total balance will be ৳4,000. Before withdrawing, you will need to wager ৳60,000 (৳4,000 × 15).

5.2 General Bonus Terms

• A bonus can only be claimed once and is non-transferable.
• Please read the specific terms of the relevant promotion before claiming a bonus offer.
• Wagering contributions may vary depending on the game or section.
• Bonuses can only be used on games designated by vc111.
• Bonus abuse or attempts at bonus arbitrage may result in account closure.
• Unused bonuses will be automatically removed when a promotion expires.

5.3 VIP Program

The vc111 VIP program has five tiers, with weekly cashback benefits provided at each tier:

• Bronze — Up to 0.2% weekly cashback.
• Silver — Up to 0.5% weekly cashback.
• Gold — Up to 0.7% weekly cashback.
• Platinum — Up to 1.0% weekly cashback.
• Diamond — Up to 1.2% weekly cashback.

It is possible to advance to a higher tier through regular active play. Detailed VIP tier rules apply separately.

6.1 Fair Play

vc111 is committed to ensuring fair and transparent outcomes across all games. The games used on our platform are developed by reputable game developers and independently verified.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Use of fraudulent software, bots, or automation tools.
• Exploiting technical errors or bugs in games to gain an unfair advantage.
• Collusion (multiple players combining to use dishonest strategies).
• Money laundering or illegal financial activity.
• Account sharing or transfer.

6.3 Technical Issues

If a game is interrupted mid-session due to a server or network problem, vc111 will determine the outcome of that game based on saved logs. vc111 reserves the right to void any incorrect result displayed due to a technical error.

vc111 uses SSL encryption technology to protect your personal information and financial data. Our platform is designed to be a secure and reliable environment.

7.1 Data Collection and Use

• Your information will only be used to provide our services.
• Your personal information is not sold to third parties.
• Information may be provided to the relevant authorities when required by law.

For more details, please read our Privacy Policy.

7.2 Cookies

Cookies are used on the vc111 website to provide the best experience. By continuing to use the site, you are considered to have given your consent to the use of cookies.

vc111 believes that gambling is a form of entertainment, not a source of addiction. We encourage our members to play responsibly.

8.1 Limit-Setting Tools

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit amount.
• Loss Limit: Set a maximum loss amount within a specified period.
• Session Time Limit: Restrict the amount of time spent playing in a single session.
• Self-Exclusion: The option to temporarily close your account for a set period of time.

8.2 Signs of Addiction

If you or someone you know experiences any of the following signs, seek help immediately: playing beyond your budget, playing more to recover losses, impact on family or social relationships, and being unable to stop playing.

9.1 vc111's Rights

vc111 may suspend or close an account without notice in the following cases:

• Violation of terms and conditions.
• Providing false information.
• Fraudulent or suspicious activity.
• Being identified as a minor.
• Suspicion of money laundering.

9.2 Consequences of Account Closure

If an account is closed due to fraudulent activity, the balance may be forfeited. In the case of closure for ordinary reasons, the verified balance will be returned.

9.3 Voluntary Account Closure

You may request to close your account at any time via 24/7 live chat or email. Please ensure you withdraw any remaining balance before closing your account.

All content on the vc111 platform — logos, brand names, designs, graphics, text, software, and databases — is intellectual property owned by or licensed to vc111.

• No content may be reproduced or used for commercial purposes without prior written permission from vc111.
• Limited use for personal and non-commercial purposes is permitted.
• Imitating or misleadingly using vc111's brand identity is prohibited.

vc111 is not responsible for the following:

• Interruptions to gameplay caused by loss of internet connection.
• Issues arising from third-party services (payment gateways, game providers).
• Problems with the user's own device or software.
• Any unavoidable event beyond vc111's control (Force Majeure).

vc111 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• If you disagree with the new terms and conditions, please request to close your account.
• The date of any changes will be noted at the top of the page as "Last Updated".

If you have any questions or concerns about these terms and conditions, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali.

Our support team is always ready to answer all your questions in Bengali.