For ages 21 and above

Responsible Gaming at vc111
— Your protection is our commitment

Enjoy entertainment within your limits. vc111 believes that safe and mindful gaming is the best gaming.

Safe Gaming

Our Protection Tools

vc111 offers several effective features to help you stay in control of your gaming.

Set Deposit Limits

Set a limit on how much you deposit daily, weekly, or monthly. Once a limit is set, it cannot be exceeded — this helps you stay within your budget.

Time Limits and Breaks

Set a session time-out to avoid playing for long stretches at a time. After the set period, you will be automatically logged out to ensure you get a break.

Self-Exclusion

If you feel gaming is turning into an addiction, exclude yourself from your account for a set period. During self-exclusion, the account cannot be reactivated.

Loss Limit Control

Set a limit beyond which you cannot continue playing once you have lost a certain amount. This is an important tool for your financial protection.

24/7 Support Team

Our Bengali-speaking live chat support team is always available for any responsible gaming concerns. You are not alone — we are here for you.

Age Verification

vc111 strictly enforces the 21+ age requirement. Age verification is mandatory when opening an account. Access by minors is completely prohibited.

What does Responsible Gaming mean?

Responsible gaming means enjoying online gaming or betting purely as a source of entertainment — it is not a way to earn income or solve financial problems. At vc111, we believe that if every player plays mindfully and within their limits, gaming can be an enjoyable experience.

Responsible gaming is not just for yourself — it also reflects your duty toward your family, friends, and the people around you. You should never play when you are worried about losing money or when you are under mental stress.

Before playing on the vc111 platform, it is important to keep a few core principles in mind: set a budget and do not go beyond it; do not place more bets to recover money you have lost; never play while drinking or acting on emotion; and only play with money whose loss would have no impact on your daily life.

Warning Signs

If any of the following signs appear, it is time to seek help:

  • Spending beyond your budget
  • Playing again to recover money you have lost
  • Feeling restless when thinking about playing
  • Your family life or work is suffering
  • Placing bets with borrowed money
  • Unable to stop playing

The 21+ Age Limit — Why it matters

vc111 strictly ensures that only people aged 21 or older can open an account and play on this platform. Keeping minors safe from gaming is our social responsibility.

Age verification must be completed during account registration. If any user opens an account with a false age, the account will be cancelled and deposited funds will not be refunded. If there are minor family members in the household, use password protection on your device.

For ages 21 and above only

Minor Protection

Keep a PIN or password on shared family devices

Age Verification

National ID verification is mandatory at registration

Banned Accounts

Accounts opened with false information are cancelled

Parental Controls

Limit your child's device usage

How to Set Self-Exclusion and Deposit Limits

Control your gaming in just a few simple steps.

1

Log in to Your Account

Log in to your vc111 account and go to the "Account Settings" section.

2

Select the "Responsible Gaming" Option

Open the "Responsible Gaming" tab from the settings menu.

3

Choose Your Limits

Select what you need — deposit limit, session time limit, loss limit, or self-exclusion.

4

Set the Duration and Amount

Set your preferred daily, weekly, or monthly limits or the duration of your self-exclusion.

5

Confirm and Save

Confirm the changes. Deposit limits will take effect immediately; once self-exclusion is active, it cannot be cancelled before the period ends.

6

Contact Support if You Have Any Issues

For any issues, use 24/7 live chat or email [email protected].

Review Your Gaming History

In your account settings you can see:

  • Total deposit and withdrawal amounts
  • Weekly and monthly betting statistics
  • How much time has been spent on gaming
  • A detailed record of winnings and losses

Review this information regularly and understand your own gaming patterns.

The Path to Freedom from Gaming Addiction

If gaming goes beyond entertainment and becomes an addiction, it is a serious problem. It is not a sign of weakness — it is a mental health issue that requires proper support. At vc111, we want every player to remain healthy and happy.

If you feel the urge to play is going beyond your control, take action now. The first step is acknowledging to yourself that the problem exists. Then use our self-exclusion feature and talk to someone you trust.

The vc111 support team is ready to help you at any time. Chat with us in Bengali via 24/7 live chat or email us at [email protected] — we will help you without judgment and with genuine care.

Build Healthy Gaming Habits

  • Set a fixed budget before you play and stick to it.
  • Play for entertainment, not to earn money.
  • Accept losses when they happen — do not place more bets trying to recover lost money.
  • Take regular breaks and spend time on other activities.
  • Spend time with family and friends and maintain social connections.
  • Never play when you are tired, under stress, or have been drinking.
  • Review your gaming spending and time every week.

Time-Out and Cooling-Off Period

Taking a break every now and then can be helpful. At vc111 you can voluntarily take a break ranging from 24 hours up to 30 days. During this time your account will be temporarily closed. Once the break period ends, your account will not open automatically — you will need to reactivate it yourself.

For long-term self-exclusion (6 months or more), there is a reflection period of at least 7 days even after the period ends. During this time the support team may contact you to ensure your decision to return is well considered.

Deposit Limit Details

The minimum deposit at vc111 is ৳500. You can set daily, weekly, or monthly limits as you choose. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.

Emergency Assistance

If a gaming problem feels serious, contact us. Support email: [email protected]. Our Bengali-speaking team is always ready to help.

Responsible Gaming — Common Questions

Everything you need to know about responsible gaming

You must be 21 years of age or older to open an account and play at vc111. Age is verified at the time of registration. If anyone opens an account with a false age, that account will be permanently closed.

Yes, once your self-exclusion period ends you can play again, but your account will not be reactivated automatically. You will need to contact the support team directly to reactivate it. This process also includes a safety reflection period.

Decreasing a deposit limit takes effect immediately. However, increasing a limit requires a waiting period of at least 24 hours. This rule is intentional — to prevent decisions made in the heat of the moment.

The vc111 support team provides assistance in Bengali 24/7. We help activate self-exclusion, analyze your gaming patterns, and if needed, assist with contacting your family. Reach us at [email protected] or use live chat.

If a family member is struggling with gaming addiction, speak to them with empathy and encourage them to seek professional help. If you inform us at [email protected], we can review that account and take the necessary steps.

When you set a session time-out, you will be automatically logged out after playing continuously for the specified duration. For example, if you set a 2-hour session time-out, your session will end after 2 hours. You can log back in, but this mandatory break helps keep you aware.

Enjoy vc111 at its best
safely and responsibly

Play responsibly, stay within your limits, and enjoy the entertainment.

Learn More

Explore other important pages on vc111.

Terms and Conditions

Learn the full terms and conditions for using vc111.

Privacy Policy

Learn how your information is kept secure.

About Us

Learn more about vc111 — our mission and values.